mcp-ticketing

v1.0.0 Experimental

Ticketing MCP Server — a service-desk / case-ticketing platform (queues with SLA policies, tickets with priority and SLA due dates + breach detection, intake & triage, assignment, status workflow, public/internal comments, escalation, tags, and SLA/workload analytics) with a full audit trail

Apache-2.0 Edition 2024

Development tools #support#mcp#sla#service-desk#ticketing

GitHub ↗ crates.io ↗ Compare with…

Quick Verdict

✓Actively maintained (updated 34d ago)
✓Permissive license (Apache-2.0)

Security

Checking security advisories...

Downloads

Dependents

Releases

Size

24KB

Deep Insights

📉

Download decline

5 downloads in the last 30 days, down 58% from the previous period. May indicate migration to alternatives.

👤

Prolific maintainer

The primary maintainer publishes 157 crates. This suggests deep Rust expertise and long-term commitment to the ecosystem.

📐

Compact crate

At 23KB, mcp-ticketing is lightweight. Small crate size correlates with focused, well-scoped functionality.

Health Breakdown

Maintenance 11/25

Recency, release consistency, active ratio

Quality 15/25

Yanked ratio, deps, size, maturity, features

Community 5/20

Reverse deps, ownership, ecosystem

Popularity 1/15

Downloads, momentum, growth trend

Documentation 10/15

Docs, repo, license, metadata

Download Trend

Daily downloads · last 90 days

0/day avg

Version Adoption

v1.0.0

100%

Release Timeline

1 releasessince 2026

2026

Less

README

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Maintainers

James Karanja Maina

157 crates

Dependencies

direct dependencies